Why We Verify

At JSCoins, we’re committed to operating responsibly, ethically, and in full compliance with UK law. This includes verifying the identity of our customers where necessary — a process known as Know Your Customer (KYC) — to prevent illegal activity, protect our business, and ensure our marketplace remains safe for everyone.

Our Legal Obligations

As a dealer of high-value goods and precious metals, we are required to follow strict guidelines set by UK legislation, including:

These laws require us to carry out identity checks, especially for higher-value transactions, to prevent money laundering, terrorist financing, fraud, and other forms of financial crime.

How Verification Works

From time to time, you may be asked to provide basic documentation such as photo ID and proof of address. These checks may be random, value-triggered, or risk-based. Once approved, all sensitive information is securely deleted from our system — we do not store your data beyond what is legally required.

Protecting Our Platform

We reserve the right to decline transactions or customer accounts that we believe could jeopardise the integrity of our business, breach compliance standards, or expose us to financial or legal risk.

Why This Benefits Everyone

These measures aren’t just about legal compliance — they’re about protecting honest customers, discouraging fraudulent activity, and keeping the precious metals market fair, transparent, and safe. We appreciate your cooperation and understanding.